[酒店文职人员(英文简历)HOTELCLERK]

SandyLin15/F,TOWER2,pIGHTCHINA,BUILDING1,BEIJING.    OBJECTIVE:  Tocontributedevelopedcustomerrelatioandadministrativeskillstoachallenginginahotel.      SUMMARYOFQUALIFICATIO:    Developedinterpersonalskills,havingdealtwithapersityofclients,profeionalsandstaffmembers.  Detail-andgoal-oriented.  Functionwellinhigh-streatmohere.  KnowledgeableoothEECOandAPTECcomputerystems.  CAREERHISTORY  1992-PresentTHEOLIVERHOTEL,Whitewater,KS  HotelClerk  Resolvedguesteeds.ControlledreservationiututilizingEECOcomputersystem.Handledincomingcalls.Maintaineddailyreportsinvolvingreturnguests,corporateaccounts,andsuiterentals.Iectedrooms.    1988-1991WALDENHOTEL,Walton,KS  HotelClerk  Trainedpersoel.Handledtelephone,internationalfaxandtelexbookings.Maintaineddailyandmonthlyreportstrackingdemandsandguaranteedno-showbilling.UtilizedAPTECcomputerforiuttinggrouookingandlists.      1986-1987WALDENHOTEL,Walton,KS  SalesAociate  Aistedcustomers.Maintainedstock.Opened/closedshop.Trackedbestsellingnovels,andmaderecommendatiotocustomers.    1983-1985BETHELCOLLEGE,NorthNewton,KS  Secretary  Reoibleforgeneralclericalduties.Resolvedinquiries.Aistedinlocatingguesteakers.    EDUCATION  BETHANYCOLLEGE,Lindorg,KS  BachelorofScienceociology,1983    PREFERENCES  Furnisheduponrequest.    Candidatescustomerrelatioandadministrativeskills,eentialinthehotel/hoitalityfield,areemphasizedthroughouttheresume.  Educationisde-emphasizedbecausecandidatesworkhistoryitrong.