[英文简历(客户服务代表)]

SandyLin15/F,TOWER2,pIGHTCHINA,BUILDING1,BEIJING.

  

  SUMMARYOFQUALIFICATIO

  

  Demotratedabilityintheprovisionofsalessuortservices.Includesestablishmentoftheclientbase,exteivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.  Coistentlymet/exceededsalesgoalsandititutedsalesprogramalesincreasedfrom$8to$25million.

  Thoroughknowledgeofmanagementproductioauretimelyandaccuratepresentationofgoodadeptatcoordinatingdeliveryprocees,organizationofdeliveryschedulesandmonitoringdeliverypersoel.

  Exteiveexperienceinfacilitatingoperationalprocedures,Reondtocustomercomplaintresolveproblemelementinteractwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correondence,accountadjustmentsandinventorycontrol.

  Exceptionalcommunication/interpersonalandorganizationalskills.

  EXPERIENCE

  1989-PresentOXpIDGE,INC.

  

  Interfacewithmerchandisingpersoel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.

  Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoeurerealizationofcustomerecificatio.

  Collaboratewithcontractingmerchandisersforcontractnegotiationonsulies.Conductexteivematerialscostingprocees.

  Coordinatedeliveryschedulesandmonitordeliverypersoel.

  OrganizepromotionaldemotrationactivitiesforhomeandHewYorkmarketingoffice.

  Reondtoandresolvecustomercomplaints.

  Manageofficeoperatioandproducecorreondence.

  Controlstockandconductpurchasingprocedures.

  Aistsalesdepartmentinestablishingclientbase/salesterritories.

  EDUCATION

  1993-PresentPROPHETJUNIORCOLLEGE

  AociateDegreeProgram

  ComputerOperatioProgram:Lotus1-2-3,DatabaseIII,Typing,Word-proceing(Multimate),BusineMath,eechCommunication,IntroductiontoComputersandEnglishComposition.

  

  Notice

  

  Backgroundsummaryaccentuatescandidate"sacquiredprofeionalskillsandimpreivetrackrecord.

  Listingrelevantco

ursesaddsweighttocandidate"seducationalcredentials.